General Questions
You can currently shop Timebeam products on our website, www.timebeam.com.
Orders are processed quickly, so modifications or cancellations may not always be possible. Please contact our support team immediately if you need changes. You can reach out to them here.
Shipping times vary based on your location and the shipping method selected. Standard shipping takes 5-7 business days, while express shipping takes 1-3 business days.
For international orders to UAE, they will take 15-20 business dates with standard shipping and up to 7 business days for express shipping.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier’s site.
If your order is delayed beyond the estimated delivery time, please contact us. If the package is lost in transit, we will work with the carrier to resolve the issue.
We offer all first time customers a discount when they subscribe to our newsletter. Once you’re signed up, you can get first access to promotions and sales.
Take our skin quiz to get a customized skincare routine.
You can reach us via email, live chat, or phone. Visit our Contact Us page for details.
We are currently shipping to the customers located in the United States and U.A.E.
Returns & Refunds
We offer a 30-day return policy. If you’re not satisfied with your purchase, please contact customer service to initiate a return.
Contact our customer service team to initiate a return. We will provide you with a return label and instructions on how to send the item back.
Once we receive your returned item, we will process your refund within 5-7 business days. The amount will be credited to your original payment method.
Product Information
We recommend applying Skinbeam in the morning after cleansing and before moisturizer. Shake well, then apply a few drops to your face and neck.
Save the best for last and use Moisture Melt as the final step in your nighttime routine. After cleansing, glide a generous amount over your face and neck to lock in moisture and support your skin as you sleep.
Bounce Mode is a morning supplement that you can sprinkle on your tongue for a tangy treat. Our fast-melt technology means no water needed! Or you can mix it with your fave hot or cold drink.
Thirty minutes before bedtime, sprinkle it on your tongue for a sweet treat 🍒 Our fast-melt technology means no water needed! Or you can mix It with your favorite hot or cold drink.
Please consult your physician if you are pregnant, breastfeeding, have a medical condition or are taking any medication.
Moisture Melt Serum Balm – A dual-phase balm that melts into skin, delivering deep hydration and glow.
Reset Mode Healthy Pixie – A potent daily supplement designed to reset your skin from the inside out.
Bounce Mode NAD+ Booster Pixie – Our cutting-edge NAD+ supplement to boost cellular energy, radiance, and resilience.
Skinbeam Milky Serum – Lightweight, barrier-strengthening serum for calm, bright skin.
Our Healthy Pixies are next-gen, on-the-go supplements formulated to support skin, energy, and longevity. Think of them as your daily beauty elixirs—clinically active, delicious, and designed to fit easily into your routine.
Yes—and we recommend it. Timebeam’s routines are formulated to work synergistically. Skincare works topically, while supplements boost the same pathways internally for better, longer-lasting results.
Absolutely. Every formula is based on clinical research, and ingredients are chosen for maximum bioavailability and effectiveness. Dr. L combines medical-grade innovation with her deep understanding of holistic beauty.
Yes. We use safe, non-toxic ingredients with eco-conscious packaging wherever possible. Timebeam reflects Dr. L’s belief in ethical, intentional beauty that’s good for your body and the planet.
Yes! Timebeam was designed to keep up with your lifestyle. All our formulas are compact, mess-free, and TSA-friendly, making them perfect for travel, gym bags, or daily commutes.
About Timebeam
Timebeam is multi-benefit longevity skincare and supplements designed to keep your skin looking younger, for longer. Our holistic formulas are clinically backed and doctor-formulated, combining science, skincare, and internal wellness for visible, lasting results.
Timebeam was founded by Dr. Lamees Hamdan, an Integrative Medical Doctor and global expert in longevity and wellness. She’s also the founder of Shiffa Beauty. With Timebeam, she’s "cracked the code" for skin that ages better—by starting earlier with science-backed actives.
Doctor-formulated by a longevity expert
Clinically tested for real results
Travel-friendly, minimalist routines
Skincare + supplements work holistically
Focused on preventing and reversing visible signs of aging.
Thirty minutes before bedtime, sprinkle it on your tongue for a sweet treat 🍒 Our fast-melt technology means no water needed! Or you can mix It with your favorite hot or cold drink.
Please consult your physician if you are pregnant, breastfeeding, have a medical condition or are taking any medication.